Ok so here in pullman where i live, we have 1 cable internet service provider (ISP) and it happens to be Time Warner Road Runner service (formerly Adelphia). Last night my internet stopped working, i figured this to be them throttling like they always do so no biggy. I wake up and my internet still does work which ticks me off so I go take a bus to work, find an e-mail from my boss saying he was gonna setup a conference call and will call my house later, so i hurriedly get my local time warner office number as well as the one in moscow idaho which is 8miles away. I get home no phone call yet, and i call the 2 numbers. neither of them work. i make a quick run to the local office and they dont open till 12pm, the time is currently 10:30am. so i run home and wait for a call that never came. i run back over to the time warner local office and ask what is going on (with modem in hand ready to cancel the serviec). my parents have a recipt for thje bill of june which they say never came and so my service was cancelled. this is not the first time this has happened, but it was the last. I cancelled the service and then went home and borrowed a friends clear wire modem and ordered verizon hi speed dsl (because FIOS isnt available yet) and my friend happen to have a verizon dsl modem. So the self install kit comes next week and i ordered the itnernet, but amazingly enough – I AM ONLINE WITH VERIZON! Time Warner got greedy and lost a customer, verizon just got a new one. gratz.